TECHNOLOGY VISION 2026

Transforming Real Estate
Through Technology

A comprehensive technology strategy for Raine & Horne Maclean, Yamba, Iluka — built to drive efficiency, enhance customer experience, and accelerate growth.

70% Less Manual Work

Automate repetitive tasks

Unified Data Platform

Single source of truth

AI-Powered Insights

Smart decision making

Enhanced Experience

Delight every customer

SALES & CRM

Complete Pipeline Visibility

Track every listing, lead, and opportunity in real-time. Give agents the tools they need to close more deals.

+5 this month
47
Active Listings
+38 this week
284
Active Leads
+12% vs last year
127
Properties Sold (YTD)
+18% vs last year
$1.84M
Revenue (YTD)

Sales Pipeline

New Inquiry284 (100%)
Qualified156 (55%)
Appraisal Booked89 (31%)
Listing Signed52 (18%)
Under Offer23 (8%)
Sold127 (45%)

Top Agents

MT
1
Michelle Torres
34 sales • $4.2M
4.9
DC
2
David Chen
28 sales • $3.8M
4.8
SW
3
Sarah Williams
25 sales • $3.1M
4.7

Recent Activity

New lead: Sarah M. interested in 42 River St, Yamba

12 min ago

Appraisal completed: 15 Beach Rd, Iluka — $850,000

1 hour ago

Listing signed: 8 Ocean View Dr, Maclean

3 hours ago

Offer received: 23 Palm Ave, Yamba — $720,000

5 hours ago

Settlement completed: 5 Harbour St, Iluka

Yesterday

PROPERTY MANAGEMENT

Streamlined Rental Operations

Automate the entire rental lifecycle — from tenant applications to maintenance requests to lease renewals.

156
Properties Under Management
94.2%
Occupancy Rate
$312,450
Rent Collected (Month)
12requests
Open Maintenance

Tenant Lifecycle

Application
Screening
Lease Signing
Move-In
Management
Renewal

Active Properties

42 River St, Yamba
J. Thompson$580/wk • Lease: Mar 2026
Current
15 Beach Rd, Iluka
M. Garcia$450/wk • Lease: Jun 2026
Current
8 Ocean View, Maclean
K. Wilson$520/wk • Lease: Feb 2026
Renewal Due
23 Palm Ave, Yamba
$490/wk • Lease:
Vacant
5 Harbour St, Iluka
R. Brown$540/wk • Lease: Apr 2026
Current

Maintenance Requests

Hot water system not working
42 River St
URGENT
Coastal Plumbing
Air conditioning service
15 Beach Rd
MEDIUM
Scheduled for tomorrow
Garden maintenance
8 Ocean View
LOW
Pending assignment

Automated Rent Reminders

SMS + email sent 3 days before due date

Digital Lease Signing

Tenants sign online, stored securely

Maintenance Workflow

Auto-assign to preferred contractors

MARKETING AUTOMATION

Reach the Right Buyers, Automatically

Automated campaigns, smart targeting, and seamless multi-channel marketing that works while you sleep.

Campaign Performance

New Listings Alert
Email
2,847
34% open rate
Active
Yamba Waterfront Properties
Facebook/Instagram
45,000 reach
3.2% CTR
Active
First Home Buyers Guide
Email Series
892
42% open rate
Active

Lead Sources

Website Inquiries35%
realestate.com.au28%
Domain18%
Social Media12%
Referrals7%

Automated Workflows

New Listing Alert

New Listing Added
Match to Buyer Preferences
Send Personalized Email
Track Opens/Clicks
Alert Agent if High Interest

Lead Nurture

New Lead
Welcome EmailDay 0
Market UpdateDay 3
Relevant ListingsDay 7
Agent Follow-upDay 14

Email Performance

12,450
Emails Sent (Month)
32%
Average Open Rate
4.8%
Average Click Rate
0.3%
Unsubscribe Rate

Social Media

Facebook
3,200 followers
Connected
Instagram
2,800 followers
Connected
LinkedIn
450 followers
Connected
AI-POWERED INNOVATION

Intelligence That Drives Results

Leverage artificial intelligence to automate tasks, generate insights, and deliver exceptional customer experiences.

Instant Property Valuations

AI-powered comparative market analysis. Generate accurate property valuations in seconds using historical data, market trends, and property characteristics.

Property42 River St, Yamba
Estimated Value$780,000 - $820,000
ConfidenceHigh (based on 23 comparable sales)
Market Trend+5.2% (12 months)

AI Property Copywriting

Generate compelling, professional property descriptions instantly. Customized for different platforms and buyer demographics.

Input
3 bed, 2 bath, ocean views, renovated kitchen
AI Processing
Output
Discover coastal living at its finest in this beautifully renovated three-bedroom residence. Wake up to stunning ocean views from your master suite, and enjoy entertaining in the modern gourmet kitchen...

Smart Lead Prioritization

AI analyzes lead behavior and characteristics to predict purchase likelihood. Focus your time on leads most likely to convert.

92
Sarah M.High Intent
Viewed 12 properties, requested 3 appraisals
67
John K.Medium Intent
Viewed 5 properties, saved 2
34
Lisa T.Early Stage
Viewed 2 properties

Virtual Property Assistant

Answer buyer and tenant inquiries instantly, 24/7. Qualify leads, schedule inspections, and provide property information while you sleep.

Is 42 River St still available?
Yes! 42 River Street, Yamba is still available. It's a beautiful 3-bedroom home with ocean views, listed at $795,000. Would you like to schedule an inspection? I can show you available times this week.
60%
Faster response to inquiries
3x
More leads qualified automatically
5 hrs
Saved per agent per week
LIVE DEMO

Try Our Property Assistant

Experience how AI can handle property inquiries 24/7. Ask about listings, schedule inspections, or get market information.

Property Assistant

Online
G'day! I'm the Raine & Horne property assistant for Maclean, Yamba, and Iluka. I can help you with: - Finding properties for sale or rent - Scheduling property inspections - Getting property valuations - Market information for the area What can I help you with today?

This is a demonstration chatbot with pre-programmed responses. A production version would use advanced AI for natural conversations.

SYSTEM ARCHITECTURE

Connected, Unified, Powerful

A fully integrated technology ecosystem that eliminates data silos and enables seamless operations.

R&H Platform
CRM System
Contact management, Lead tracking, Communication history
Property Portals
realestate.com.au, Domain, Automatic listing sync
Marketing Platform
Email automation, Social media, Campaign tracking
Property Management
Tenant portal, Maintenance, Trust accounting
Accounting/ERP
Xero integration, Commission tracking, Financial reporting
Communication Hub
Email, SMS, Phone system
AI Engine
Valuations, Lead scoring, Chatbot
Analytics & BI
Dashboards, Reporting, Insights

Single Source of Truth

All data synchronized in real-time

Zero Double Entry

Enter once, update everywhere

Complete Visibility

See the full picture instantly

Technology Capabilities

API Development
Cloud Hosting
Data Security
Real-time Sync
Automated Backups
BUSINESS IMPACT

Calculate Your Technology ROI

See how the right technology investment delivers measurable returns.

Your Business

8
150
150
50500
$12,000
$5,000$25,000
15 hrs
5 hrs30 hrs
Total Annual Impact
$411,840
per year
3,744
hours saved per year
60% automation
$187,200
cost savings per year
@ $50/hour
$224,640
potential revenue
time reinvested

Before & After Comparison

MetricBeforeAfterImprovement
Lead Response Time4-6 hours< 5 minutes98% faster
Property Listing Time2 hours15 minutes87% faster
Admin Tasks15 hrs/week6 hrs/week60% reduction
Data Entry Errors5-8%< 0.5%94% reduction
Client Satisfaction72%91%+19 points
ABOUT THE CREATOR

Meet Bernard

Software Engineer | AI & Automation Specialist passionate about building systems that drive real business results.

Bernard Adjei-Yeboah

Bernard Adjei-Yeboah

Software Engineer | AI & Automation Specialist

Sydney, NSW
Ready to relocate to Northern NSW
0410 059 899
ACS Certified Professional

9 Accreditations including ICT Business Analyst, Systems Analyst, Software Engineer

Why I Built This

When I saw the Head of Technology & Innovation role at Raine & Horne, I knew I had to demonstrate my approach rather than just describe it.

This prototype represents how I think about technology strategy: understand the business deeply, identify opportunities for automation and efficiency, and build solutions that deliver measurable results.

I've spent my career building exactly these kinds of systems — CRM integrations, workflow automation, AI-powered tools — in healthcare, and I'm excited to bring that expertise to real estate. The Northern NSW coast is where I want to build my career long-term.

What I Bring

Technology Strategy
CRM Platforms
Workflow Automation
API Development
AI Integration
Data Analytics
System Integration
Cloud Platforms
Team Leadership
Stakeholder Management
Vendor Relations
Change Management

Key Projects

Care Scribe

AI documentation that reduced manual work by 60%

Care Sync AI

Integrated 5+ enterprise systems into unified platform

Shift Compass

Intelligent scheduling with 85% fewer conflicts